Your Transition Guide and FAQs
We look forward to serving your financial needs, from everyday banking to major financial milestones. We hope that you will enjoy our competitive deposit and loan rates, broad range of products, and extensive Online and Mobile Banking services, plus perks such as:
- 24/7 Call Center
- Additional branches nearby
- Zelle® to safely send money to friends and family
- Account-to-Account Transfers
Below is information regarding CFCU and how the conversion of CTECU accounts onto CFCU’s systems will affect you. With your cooperation, we aim to make this transition simple and seamless.
Please don’t hesitate to stop by the branch or call CFCU at 800-232-8101 if you have any questions. We can’t wait to welcome you to the Chevron Federal Credit Union family!
Branch Information
Q. Will the branch remain open?
A. Yes, the Wilcrest office will remain open. The new name will be Chevron Federal Credit Union, Westchase Branch.
Q. What will the branch hours be starting July 3?
A. Starting July 3, the branch will be open:
Mon., Tues., Thurs., Fri: 8 a.m. – 4 p.m.
Wed.: 9 a.m. – 4 p.m.
Closed daily for lunch: 1 p.m. – 1:45 p.m.
Q. Are there additional branches in the Houston area I can visit after the merger?
A. Yes, there are two (and soon to be three) additional branches you will be able to access in the Houston area. You can view the CFCU branch locations by visiting chevronfcu.org and clicking on Locations.
Q. I do transactions at CO-OP Shared Branches. Will the merger affect my access?
A. CFCU belongs to the CO-OP Shared Branch network, and you will still be able to conduct transactions at your favorite CO-OP Shared Branch locations. After the merger, be sure to tell them you are with CFCU and provide them with your new member number.
Find a Branch