The Credit Union is pleased to announce that our in-house Call Center has expanded its hours even more.

That means members now have access to full-service assistance during these times:

Monday – Friday: 5 a.m. – 9 p.m. PT
Saturday: 8 a.m. – 4 p.m. PT

Expanded full-service hours allow you more time to get help with:

  • Debit Cards (new/reissue, unblock, declined, adjust limits)
  • Overdraft fees
  • Travel notices
  • Past-due loan payments
  • Status of membership/loan applications and wire transfers
  • Real estate loan information

Can’t call us during in-house hours? Our after-hours Call Center is still there for you 24/7.

After-hours representatives provide assistance for the majority of transactions, so you can check balances and make transfers anytime.

If our after-hours Call Center cannot assist you for any reason, they will log your request so an in-house representative can contact you during full-service hours.

Have questions about Call Center services? Give us a call at 510-627-5000 or 800-232-8101.