The Credit Union is pleased to announce that our in-house Call Center has expanded its hours even more.
That means members now have access to full-service assistance during these times:
Monday – Friday: 5 a.m. – 9 p.m. PT
Saturday: 8 a.m. – 4 p.m. PT
Expanded full-service hours allow you more time to get help with:
- Debit Cards (new/reissue, unblock, declined, adjust limits)
- Overdraft fees
- Travel notices
- Past-due loan payments
- Status of membership/loan applications and wire transfers
- Real estate loan information
Can’t call us during in-house hours? Our after-hours Call Center is still there for you 24/7.
After-hours representatives provide assistance for the majority of transactions, so you can check balances and make transfers anytime.
If our after-hours Call Center cannot assist you for any reason, they will log your request so an in-house representative can contact you during full-service hours.
Have questions about Call Center services? Give us a call at 510-627-5000 or 800-232-8101.